MGAs and programs
A program's fraud is the carrier's loss and your renewal.
An MGA writes on somebody else's paper, which makes the fraud experience on a program a fact about whether that program continues. Watching it is cheaper than explaining it.
Systems
What is usually already there
A policy administration system, delegated claims handling, and a carrier that asks for numbers you have to be able to defend.
The platform reads what those systems post and nothing else. An entity is billed once it has actually been scored, and one nobody monitors is not.
Numbers counted from decisions
What you report is verdicts your own people recorded, with the method beside the figure.
Findings at application and at claim
The same cross-reference runs on both, because the details that repeat do not care which stage they arrive at.
Separate books, one platform
Every program is scoped, and the audit record is per organization.
Nothing is decided for you
Binding, pricing and claims decisions stay with whoever holds the authority for them.
Response
Where an alert goes
A case reaches the program's own desk, and the reporting rolls up without leaving it.
The ladder is yours to configure. You decide whether an outside agency is reached, and a review nobody actions escalates on its own timer.
Insurance and claims
The vertical this business runs on
Carriers, TPAs, MGAs, and program administrators. Read the details
Other buildings
11 more, same product
What changes between a plant, a platform, and a lobby. All industries